The Technical Trainer (Maintenance of Way) is a stand-alone position. This position is responsible for development and implementation of technical training instructions for the Light Rail Transit System that includes Track, Traction Power Signals and Communications, Fare collection equipment, related service equipment and wayside equipment. Typical duties include conducting and/or facilitating employee training, coordinating or developing training manuals, preparing and conducting competency evaluations, assessments, maintaining documentation and database of employee training, and preparing statistical reports.
EXAMPLES OF DUTIES / KNOWLEDGE & SKILLS
The statements listed below describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Presents training sessions by planning, coordinating and/or facilitating LRT systems employee training and development programs for new and existing staff; and administers and monitors the Maintenance Certification and Re-Certification Program.
Assesses employee skill levels, counsels, recommends and coordinates appropriate training with employee and respective supervisors/managers; records and maintains database of employee training records and monitors and evaluates competency and performance.
Develops and maintains training manuals, including curriculum, lesson plans, and all training materials and testing.
Develops, implements, and revises technical training programs for all LRT systems and equipment; instructing staff in repairing, troubleshooting, and maintenance of electromechanical devices, microprocessor components, and mechanical systems.
Designs and implements effective/innovative training programs to develop skills of LRT Systems Division employees; serves as a technical resource to assist and guide employees in resolving technical equipment problems.
Develops standards and procedures that integrate LRT Systems training and quality assurance; monitors the ongoing maintenance and repair of division and facility LRT Systems to identify training needs.
Enters and retrieves information from the Maintenance Management Information System, (MMIS); and prepares and presents training reports to management including observations, analysis of training results; and trends and solutions.
Works closely with Division LRT Systems Managers to determine, develop and implement training programs to improve daily operations.
Assists in the development and creation of Standard Operating Procedures (SOPs) for maintenance in relation to LRT systems operations.
Develops, reviews, updates and maintains training programs to ensure compliance with legal and regulatory requirements and divisional performance expectations.
Performs other duties of similar nature and level as assigned.
KNOWLEDGE/SKILLS: Knowledge of: • Training techniques and practices; • Methods and techniques of evaluating training programs and making recommendations on new programs to be offered; • Training resources and equipment; • Principles and practices of employee training and development; • Theory of the operation, troubleshooting, and repair of complex electronic and electrical equipment; • Light Rail Transit System equipment functionality and maintenance; • Pertinent hand tools, special tools, and test equipment used in Light Rail Transit System equipment maintenance. Skill in: • Interpreting schematic diagrams and the technical manual; • Effective communication, presentation, and facilitation methods and practices; • Methods and techniques of determining failure trends; • Advanced word processing, spreadsheet, presentation and database software; • Specialized software related to functional area; • Conducting research; • Solving problems; • Training others in policies and procedures related to the work; • Delivering presentations and presenting ideas both verbally and in writing; • Preparing clear and concise reports, correspondence, plans, policies, procedures and other written materials; • Participating in the evaluation, analysis, and resolution of complex problems; • Using computers and related software applications.
PHYSICAL DEMANDS / WORK ENVIRONMENT
Physical Demands: Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, grasping, feeling, talking, hearing, and seeing.
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Work Environment: Work in shop area, classroom setting or outdoors in all weather conditions. Incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, chemicals, inadequate lighting, workspace restrictions and/or intense noise levels.
MINIMUM QUALIFICATIONS & REQUIREMENTS
EDUCATION/TRAINING: Bachelor's Degree in Engineering, Electronics or a closely related field and five (5) years of progressively responsible professional-level experience related to training in a Light Rail Transit System, some understanding of train control systems, Supervisory Control and Data Acquisition (SCADA), traction power and signals or an equivalent combination of education and experience sufficient to successfully perform the essential duties such as those listed below.
MEDICAL EXAMINATION: This position is safety sensitive. Employment for safety-sensitive positions is contingent on passing a physical examination performed by our examining physician.
DRUG EXAMINATION: Applicants for positions defined as safety sensitive are required to undergo drug testing prior to employment and, subsequent to commencement of employment, will be subject to random, post- accident, reasonable suspicion, return to duty, and follow up testing.
BACKGROUND INVESTIGATION: Employment is contingent upon the results of a background check.
LICENSES AND CERTIFICATIONS: Valid Arizona Driver's License
About Valley Metro
Valley Metro Regional Public Transportation Authority RPTA) provides both Bus and Light Rail transportation services for the Phoenix metropolitan area.
Highlights of Valley Metro services include:
*First ever light rail system in Phoenix, Arizona. Began service in 2008.
*Local, Express and RAPID commuter bus service
*Online carpool matching system
*Assistance to local businesses to help them meet the Maricopa County trip reduction goals through alternative modes of transportation (bus, carpool, vanpool, bike, telework, etc.)